Warranty Policy
CrepeS Watch Warranty: Your Timepiece Secured
Peace of mind for your CrepeS watch: We stand behind the quality of our craftsmanship and offer a one-year warranty against defects in materials and workmanship under normal use.
Extend Your Warranty with a Review!
Get 6 extra months of worry-free watch ownership. Read more details here.
What's Covered:
- Movement: Repairs to the watch's internal mechanism for one year from the purchase date.
What's Not Covered:
- Everyday Wear and Tear: Damage caused by improper handling, normal wear and tear, or modifications.
- Accidental Mishaps: Defects resulting from intentional damage, accidents, misuse, exceeding water resistance limits, or negligence.
- Unauthorized Dealers: Watches purchased from unauthorized retailers.
- Tampered Identification: Watches with altered or removed serial numbers or identification marks.
- Natural Variations: Differences in color or texture of the case or strap (common with materials like leather or fabric).
Maximize Your Warranty:
- Register Online: Ensure your coverage by registering your watch within 15 days on https://crepes-lifestyle.com/pages/warranty-registration
- Contact Us: Have questions? Our friendly customer care team is here to help.
Email: crepes@louismont.com
Phone: (+91) 7439 66 99 66
Making a Warranty Claim:
Simple Steps:
- Contact Customer Care: Reach out to our team for a smooth claim process. You can find their contact information on our website.
- Gather Information: Prepare the following:
- Completed Repair Request: Download the form from our website.
- Proof of Purchase: Original sales receipt.
- Warranty Card (if applicable): A copy for reference.
- Problem Description: Detail the issue you're experiencing.
Many of our watch components are imported, and this can sometimes impact turnaround times. However, we have a highly skilled team dedicated to watch repairs, and we promise to repair your watch within 4 weeks of it reaching us at our India service centers.
Keeping You Ticking: Free Battery Replacement & Worry-Free Warranty
Free Battery Replacement for a Year: We want your CrepeS watch to keep pace with your life! If your watch needs a battery replacement within 12 months of your purchase, we will replace it free of charge!
Comprehensive Warranty Coverage: We stand behind the quality of our craftsmanship. If your watch develops a problem within the warranty period and cannot be repaired, you'll receive a full store credit towards a new watch of the same value.
Peace of mind, guaranteed.
Let customers speak for us
from 153 reviewsGood watch, been using it for 10 days now. Time is super accurate, and the display is nice and clear. overall, solid watch for the price 🎉
Hi CrêpeS, I bought Sildate in blue strap, blue dial for my son and happy to say he is overjoyed wearing it. He’s been into smart watches so much and wanted to take it away from him. But yet wanted to buy a good analogue watch which he can regularly wear and shuffle colours as per his looks, he loves this one and now wants more colours in it. Good collection!
🔥🔥🔥 just this is what i have to say
I have always worn leather watches. This one looks fabulous as a corporate wear.
Fast delivery, watch looks great, overral satisfied with my purchase. Thanks Crepes 👍🏼
I have been wearing casio until today. Switched to crepes recently and safe to say that the quality doesn’t disappoint. Coming from a trusted casio watch lover
Supremely good quality and movement. Very impressed with my recent purchase. Check out the video to see real colour of watch. Quite similar to photo shown
Will 10/ 10 recommend to buy this piece. Just look at its beauty and the stones are so good. I am wearing it since past two months. Not even one stone has dropped. This is my favourite out of all.
Such a cuteeee pendant 🥹✨ Lovely quality and size is also not too big or too small just perfect
Black and gold watches look premium, this watch being so affordable yet looks extremely premium. 100% recommended!💯
Ordered this model from Amazon, classy design
Outer box came a bit tampered maybe because of courier companies but watch box perfectly fine
bought this watch after seeing an ad on Instagram. Was initially sceptical about the quality, but it is too good for the price. Would love to purchase more from this brand. Good one….
Actually, I'm here after using the watch for a couple of days. First of all, the watch looks the same as it is shown in the picture. The colour is just the same, and it looks amazing. I have to mention the way it was packed. The packaging was a 10, and it was incredibly good. On the whole, I'd highly recommend purchasing the stuff since it is worth every penny.
It’s build quality is robust, with materials that feel durable and high end that suits both casual and formal settings.
Steel watch with Roman index mesmerising Cartier watches. Liked it very much.