Warranty Policy
CrepeS Watch Warranty: Your Timepiece Secured
Peace of mind for your CrepeS watch: We stand behind the quality of our craftsmanship and offer a one-year warranty against defects in materials and workmanship under normal use.
Extend Your Warranty with a Review!
Get 6 extra months of worry-free watch ownership. Read more details here.
What's Covered:
- Movement: Repairs to the watch's internal mechanism for one year from the purchase date.
What's Not Covered:
- Everyday Wear and Tear: Damage caused by improper handling, normal wear and tear, or modifications.
- Accidental Mishaps: Defects resulting from intentional damage, accidents, misuse, exceeding water resistance limits, or negligence.
- Unauthorized Dealers: Watches purchased from unauthorized retailers.
- Tampered Identification: Watches with altered or removed serial numbers or identification marks.
- Natural Variations: Differences in color or texture of the case or strap (common with materials like leather or fabric).
Maximize Your Warranty:
- Register Online: Ensure your coverage by registering your watch within 15 days on https://crepes-lifestyle.com/pages/warranty-registration
- Contact Us: Have questions? Our friendly customer care team is here to help.
Email: crepes@louismont.com
Phone: (+91) 7439 66 99 66
Making a Warranty Claim:
Simple Steps:
- Contact Customer Care: Reach out to our team for a smooth claim process. You can find their contact information on our website.
- Gather Information: Prepare the following:
- Completed Repair Request: Download the form from our website.
- Proof of Purchase: Original sales receipt.
- Warranty Card (if applicable): A copy for reference.
- Problem Description: Detail the issue you're experiencing.
Many of our watch components are imported, and this can sometimes impact turnaround times. However, we have a highly skilled team dedicated to watch repairs, and we promise to repair your watch within 4 weeks of it reaching us at our India service centers.
Keeping You Ticking: Free Battery Replacement & Worry-Free Warranty
Free Battery Replacement for a Year: We want your CrepeS watch to keep pace with your life! If your watch needs a battery replacement within 12 months of your purchase, we will replace it free of charge!
Comprehensive Warranty Coverage: We stand behind the quality of our craftsmanship. If your watch develops a problem within the warranty period and cannot be repaired, you'll receive a full store credit towards a new watch of the same value.
Peace of mind, guaranteed.
Let customers speak for us
from 132 reviewsLooks good and working properly. Display size is good .
best buy in this budget, will purchase again crepes tyanks
Excellent product in budget
Quality product and good and fast delivery i am very impressed 👍🏼
It’s very good for office men
Jst loved d watch, beautiful and elegant. Value for moneyy….
Watch gives real royal look , I bought the bold & black. Size of dial also good
Best watch in this price range 👌🏼
Really good watch….nice contrast of dial
This one looks better in real, a very good watch indeed. I found the two tone green dial to look as good as any other high - end luxury brand, would say a must must buy!
Supremely good quality and movement. Very impressed with my recent purchase. Check out the video to see real colour of watch. Quite similar to photo shown
Such a lovely watch .. looks very premium..
Must buy .. it’s too super and fine product.. lovely
Perfect gift to give to your loved ones. It’s an elegant watch
I’m happy value for money quality and comfort 😍